Customer Journey

Getting started with us couldn’t be easier.
Just 3 simple steps is all it takes to create a stunning fully-managed website.

1. Fill in Our Intro Form

Click the ‘GET STARTED’ or ‘PRICING PLANS’ Button and choose your desired plan. Your name, phone number, and email is all we need to begin. We’ll then give you a quick call to confirm your details and start to process your subscription.

2. We Create you your new website

Once you’ve told us a little bit about the services your business offers (we call this onboarding), over the next 14 days we’ll work tirelessly to create your perfect website whilst keeping you up-to-date throughout the entire process. 

3. Website Launch

Following an online website presentation, we’ll make sure that everything is perfect and just the way you like it. Pending your approval, we’ll publish your website for the world to see.

But it doesn't stop here.

We continuously develop and update your website indefinetly. 

Start your journey

When we build and manage your website it’s like the start of an exciting journey. So climb on board and lets have fun along the way.
Together, we’ll reach pinnacle milestones in your website development and online presence.

What makes us unique

Ready in 14 days

We'll have your website ready for launch in 14 days. We use this time to build, test and check that you're happy with the design.

No surprising add-on costs

This is what we're famous for! Just one fixed monthly cost.

No IT skills required

You don't need to be a tech-wiz to have your own website. We take care of all the technical stuff.

Perfect for small businesses

We're specifically suited to deal with the online needs of small business.

Proactive recommendations

We'll proactively suggest and implement website content that we think will be beneficial to your business.

Ongoing updates for your website

Whenever you need to tweak, change or add content to your website just let us know, we'll do it for you. All updates are covered in your monthly subscription.

Unlimited email accounts

With our Standard or Premium Package, have as many [email protected] email accounts as you need. With unlimited email addresses and forwarders you'll be completely covered for all your staff.

Frequently Asked Questions

Getting Started

Our package includes one .co.uk or .com domain name. You can start searching for available domain names now but don’t buy it, we’ll buy it for you (Don’t worry you’ll still be the owner, it’s just easier this way)

Search available domains –  https://instantdomainsearch.com

You’ll need to transfer your website address to our host provider but you’ll always be the owner. If you ever left us we wouldn’t keep your domain name ‘hostage’ or charge you to buy it back.

Transfer time can vary depending on your extension ( .co.uk, .com, .org etc). This usually takes just a few hours.

Transferring your domain name can be a little tricky however, we can take care of this for you. We’ll need to contact your current domain registrar to retag the domain name to us. 

During transfer your domain will still work as normal with no disruption.

Initial Website Design and Launch

Probably. There are many platforms available such as Wix where you can build your own website. However, you have to do everything yourself and beware the add-on costs! The beauty of Circle Space is that we do everything for you. Wouldn’t you rather dedicate your valuable time to running your business rather than faff around with website builders, hosting packages, design creativity or search engine optimisation?

No, but let us know what websites you like the look of and we can help create something similar for you. 

Provided we have all the information we need from you, we can get cracking straight away and go live within 14 days. We know other companies can offer a quicker turn around time, however we don’t like to rush. When we create websites we like to take our time and put as much care and effort in to it as possible so that the finished product is something we’re both proud of.

We use the WordPress platform and various professional plugins to build your website. WordPress is perhaps one of the worlds leading website platforms with an estimated 27% of the internet being powered by WordPress alone. 

To manage your domain and host your website, we use a 3rd party provider. This allows us to keep our costs down whilst ensuring we have access to the very best servers that have the power capable of running your website quickly and efficiently. 

Website features and content

There are many features available to enhance the text and images within your website. We’ll list just a few below;

  • Add videos or embed your Youtube videos.
  • Create a beautiful blog (Premium Subscribers)
  • Assist your customers with a FAQ (frequently asked questions) section.
  • Eye grabbing pop-ups.
  • Engage with your visitors through a Live chat widget.
  • ‘Call to Action’ landing pages to help create leads. 
  • Showcase your work with a stunning picture gallery. 
  • Easy contact form that sends messages direct to your inbox. 
  • Homepage slideshow to highlight your services. 
  • Allow your customer to download documents from your website. 
  • Pricing tables for the services you offer

AND much more!

Our Starter package allows you to have up to 5 pages. However our Standard and Premium package allows you to have as many pages as you need, 10, 20, 100! Forget about additional costs per page, we’ve got you covered!

Remember, your website should attract, inform, educate, and promote. To cover all those elements successfully, it’ll usually take a few pages!

Currently, we do not offer an e-commerce feature.

Email accounts and forwarders

Our Starter Package allows you to have up to 5 email addresses or forwarders. If you feel you need more then our Standard and Premium Packages are completely unrestricted! Create as many email addresses or forwarders as you need. No add-on costs whatsoever.

If you’re using Gmail, Hotmail, Yahoo etc for your business then stop now. Using an email address with your domain name creates a better professional image of your business.

A forwarder is an email address that can forward emails to one or more other email addresses. 

For example, [email protected] can be forwarded so that [email protected] receives the email. Theirs no limit either, so can have as many forwarders as you need and forward it onto an unlimited number of email addresses. 

Access emails from any device or use webmail with your browser to access your emails on any computer in the world. Our email accounts work perfectly with Microsoft Outlook and setup is easy.

Our email accounts use the POP3/IMAP method with a generous 2GB storage.

Ongoing management and updates

As much as you need! If you have an idea or would like to add more content or make a change then let us know. We’ll do it for you. We’ll also proactively make recommendations if we think it will be of benefit to your business. 

That depends on what you want us to change. Small changes such as text or pictures can be carried out lightening quick. 

Anything else such as new content and features really does depend on what it is and how much work is involved. Don’t worry we wont drag our heels but it’s important to us that new content is carefully planned and strategically implemented. 

No, just forward us the new/amended text and pictures. The whole point of using Circle Space is so that we make all the changes for you thus allowing you to fully concentrate on running your business. 

Yes. Whilst we’re happy to do this for you, you may prefer to add blog posts yourself. We will issue you with a login so you can add and edit your own posts. It’s quite simple when you know how… We’ll even take the time to teach you.

Technical Stuff

A domain name is the bit of text you type in to specifically find your website. Our domain name is www.circlespace.co.uk. Your domain name should reflect the name of your business or the service you provide. 

Once your website is designed it needs to be uploaded onto a server that the internet connects to. This is called hosting. Without it your website can’t be seen online. 

A blog is a regularly updated web page. Most commonly used for latest news, sharing your industry insights, or to showcase recent projects. Blogs are a great way to keep your website looking fresh. 

With Circle Space you have the option to include a blog on your website. 

ASSL (Secure Sockets Layer) is a security protocol that makes sure that any personal information transmitted through a website such as a name, phone number, and email is encrypted. All websites we design will be SSL encrypted.

Once your website is live, Google’s little spiders will crawl through and have a look at your website. Well designed content, images, text and navigation all play a factor in boosting your Google ranking. It can take time, however we strategically design websites to help your website rank as high as possible.

POP3 and IMAP are methods in which to receive emails.  IMAP (Internet Messaging Access Protocol) emails are stored on the server meaning that your emails can be synced across multiple devices. POP3 (Post Office Protocol) emails are immediately downloaded of the server and to your single device.

Billing, subscription, and cancellations

There are none, everything is included. Unlike other companies we won’t charge you for additional website pages, extra email accounts or cool website features.

If you need lots of website pages or email addresses then our Standard or Premium package is the one to choose. 

However, if you want more than one domain name pointed towards your website we will charge you at cost. These can range from £8 right up to £85 per year, however we feel additional domain names are unnecessary for small businesses. 

We will collect your monthly subscription payment by Direct Debit or you can choose to pay annually by bank transfer.

We issue all our customers with an invoice several days before the subscription is deducted from your bank account. 

No, after the initial 12 month subscription your payments will continue on a rolling basis

We hope you wont ever need to leave, but the process is fairly straight forward. After your initial 12 month contract is over you’re free to cancel. Be sure you make a copy of your website content before your contract expiry date as your website will be removed from the internet. If you’ve chosen another provider, let us know so we can transfer your domain to them.

Grow your business online now

Close Menu